Travel Advisor Job at Two Sisters Travel, Columbia, SC

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  • Two Sisters Travel
  • Columbia, SC

Job Description

About The Ideal Candidate:You are inspired by travel and passionate about helping others experience the world. You are incredibly detail oriented & have a solid ability to build trust through exceptional customer service. You are a professional with a desire to build a career that involves consistent learning and a knack for marketing through social media.Duties & Responsibilities:Consult (phone, zoom & in person) with clients to understand their travel goals, preferences & budgetProvide expert recommendations on destinations, accommodations, tours, and experiences in custom proposals & detailed itineraries.Convert inquiries into confirmed bookings while meeting/exceeding sales goals.Follow company booking process and best practices for client satisfaction and retention for long term relationship & referralsManage the entire travel experience from consultation to departure with exceptional customer serviceReport sales revenue and commission for accurate tracking and accountingAccurately process invoices, payments, and documentation in compliance with agency policies.Stay up to date on destination knowledge, travel trends, and supplier training.Support marketing and client engagement efforts (social media, newsletters, events, etc.).Required Skills/Abilities:Solid understanding of geography, airlines, airports, cruise lines, and top destinations worldwide & experience in organizing international travel for business or personal Ability to understand clients travel goals and needs and exceed their expectationsStrong sales and consultative skills with a client-first mindset.Excellent organizational and time management skills, with the ability to handle multiple clients and deadlines simultaneously.High attention to detail when preparing itineraries, quotes, and documentation.Strong written and verbal communication skills; ability to build relationships and deliver exceptional client service.Passion for travel and creating memorable experiences for clients.Driven, self-motivated, and goal-oriented with a strong sense of accountability.Collaborative team player, but able to work independently with minimal supervision.Adaptable and resourceful in critical thinking skills to solving during travel emergenciesProfessional, enthusiastic, and approachable demeanor with a high standard of client care.Job Requirements:Availability to work full-time hours, including occasional evenings/weekends for client needs or urgent travel support.Passport & willingness to participate in familiarization (FAM) trips, training, and ongoing professional development that involves overnight travel.Ability to maintain confidentiality with client information.Comfortable working across various technology systems in a fast paced environment Education/ Experience:High school diploma requiredBachelor's degree preferredWhat We Offer/ Provide: Paid training & travel experiencesPaid holidays & vacation timeSalary with bonus
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Two Sisters Travel

Job Tags

Full time, Worldwide, Night shift, Afternoon shift,

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