Job Description

Medical Director

If you got into healthcare to make a difference, you're in the right place. We're looking for a values-driven, mission-focused, dynamic Medical Director who is passionate about working with seniors (and their families), especially those navigating challenges with dementia. Someone who is searching for a workplace and culture that is as committed to them as they are their patients. If that's you, read on!

At Rippl, we are a passionate, impatient, slightly irreverent, people-obsessed group of optimists & doers intent on building a movement to bring dementia care to our aging population. We believe there is no more noble mission than caring for people at this critical stage of life, and we're ready to take action.

We're reimagining what dementia care for seniors can be. By leveraging an obsession with supporting our clinicians, a new care model and disruptive technology, we are pioneering an entirely new way to democratize senior access to high quality, wrap-around dementia care, for seniors and their families and caregivers. Helping them stay healthier, at home longer, and out of the ER and hospital.

The Rippl Mission is to enable more good days for those living with dementia and their families.

At Rippl, we live and breathe a set of shared, core values that help us build the best team to serve our patients, families and caregivers.

Today's dementia care isn't working. Too many families are struggling to find the support they need, and too many seniors are left without the care they deserve. We know it can be done betterso we're doing it.

We're pioneering a new, better care model that actually works for people living with dementia and their families. We use evidence-based care, technology, and human connection to deliver the support that people needwhen and where they need it. And we're proving it works.

The need for high-quality dementia care has never been greater. The number of people living with dementia is growing at an unprecedented rate. Families need help now, and we refuse to wait.

We don't let barriers stop us. When faced with a challenge, we figure it outtogether. We're problem-solvers, innovators, and doers who find a way to make things happen for the people who need us.

Great care starts with the people delivering it. We are obsessed with supporting our care teambecause when they feel valued and empowered, patients and caregivers get the care they deserve.

We're looking to find other changemakers who are ready to join our movement.

The Medical Director, as part of Rippl's Clinical Leadership team, plays a crucial role in ensuring that best-in-class services are delivered by the Care Team. The Care team comprises: Advanced Registered Nurse Practitioners, Dementia Care Physicians, Licensed Independent Clinical Social Workers, Care Navigators and administrative support staff. This team delivers comprehensive, coordinated care to Rippl patients and caregivers by integrating dementia specialty medical services with psychosocial support. The Rippl Care team helps individuals and families navigate the complex journey of dementia with greater confidence and supportensuring care is personalized, compassionate, and aligned with each person's unique needs.

The Medical Director is a key clinical leader at Rippl, responsible for providing direct oversight and support to licensed clinicians while contributing to broader organizational strategy. This role combines clinical expertise with leadership to help shape the Rippl care model, drive operational excellence, and ensure the consistent delivery of high-quality, patient-centered care.

The Medical Director reports directly to the Chief Medical Officer.

Essential Functions:

• Provide leadership and supervision to Rippl team of virtual Advanced Practice Nurse Practitioners and medical assistants
• Effectively collaborate with leaders representing other areas of Rippl's Care Team to include Patient Engagement Specialists, Medical Assistants, Care Navigators and LCSWs
• Supports and participates in collaborative oversight agreements for ARNPs in accordance with organizational guidelines
• Establish operational and outcome metrics for the provider team, and lead ongoing process improvement initiatives to optimize clinical quality, efficiency, and team performance.
• Oversee and complete the clinical quality audit process, including validation of diagnostic assessments and chart reviews to ensure documentation integrity, regulatory compliance, and adherence to clinical standards.
• Provide clinical guidance on complex cases and facilitate case consultations
• Serve as a strategic cross-functional partner by collaborating with internal teams to align clinical strategy with organizational goals:
• Technology: Co-design clinical workflows that enhance documentation accuracy, regulatory compliance, and clinician experience.
• People & Culture: Support hiring and onboarding of high-performing clinicians, and contribute to professional development strategy.
• Product: Guide the design of clinically sound innovations that reflect Rippl's mission and patient-first philosophy.
• Operations: Improve customer and caregiver experience by integrating clinical excellence into daily operations.
• Clinical Strategy: Ensure timely credentialing and licensure for all clinical staff across regions and specialties.
• Implementation: Collaborate on scalable processes to support rapid growth and expansion.
• Learning & Development: Shape and deliver ongoing education and training initiatives to support clinical excellence and workforce engagement.
• Ability to support business development as needed to promote growth
• Foster a psychologically safe and collaborative work environment that encourages growth and development
• Serve as a role model and foster a culture of collaborative communication with Rippl Care Team and business leaders
• Ensure that telehealth clinical services align with Rippl's goals, policies, and standards
• Additional duties as determined by the Rippl CMO

Qualifications:

• MD or DO. Preferred Geriatrician, Family Practice or Internal Medicine with 6-8 years of clinical experience
• Unrestricted and active Medical Licensure in field of expertise with the ability for potential licensure in all 50 states including D.C.
• Current Board Certification in field of expertise
• Preferred clinical practice experience with neurocognitive disorders and/or senior populations
• Preferred experience with delivery of virtual care
• Proven leadership of clinical teams. Preferably ARNPs or interdisciplinary teams in a virtual setting
• Exceptional clinical skills
• Excellent organizational, leadership, and communication skills

What's in it for you:

• Development, mentoring and training programs designed to help you chart your dream career and make sure you are learning everything you need to know as you gain more responsibility
• Fast growth company with opportunities to take on more responsibility or develop into new roles
• Flexible work environment and the opportunity to work from home
• Competitive compensation
• Annual bonus eligibility
• 401(k) plan with a company contribution
• Robust annual stipend provided for continuing education credits to support licensure and professional growth.
• Medical, Dental and Vision coverage for you and your family
• Life insurance and Disability
• Remote Work stipend
• Generous Paid Time Off

The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations. Exact compensation may vary based on skills, experience, and location.

Role: $219,000 - $287,000 depending on experience

Offer of employment is contingent upon successful completion of a background check, drug screen, and all required licensure, credentialing, and related documentation.

We are going to make some very big waves starting with a small Rippl - come join us!

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