Business Analyst Jr - Hybrid Nasville, TN Job at Novalink Solutions LLC, Nashville, TN

MjdjRUhZUkk4N1Y3Rmd2SDgyUWJZOGVmTHc9PQ==
  • Novalink Solutions LLC
  • Nashville, TN

Job Description

Job Description

Job Description

Job Overview

The Tennessee Corrections Institute (TCI) is seeking a highly organized, tech-savvy, and service-oriented individual to support a statewide initiative to modernize jail data collection. This role combines business analysis and IT coordination, which is ideal for someone who enjoys both project work and solving day-to-day technology challenges in a small but impactful government agency. TCI is also seeking someone who can be our front-line IT point-of-contact (assisting with IT questions, managing IT inventory, and working with the state's "big" IT department, called Strategic Technology Solutions).

Responsibilities

Jail Data Project (75%)

  • Interview stakeholders from 123 county jails, workhouses, and lockups as well as multiple state agencies. Identify needs, wants, and friction points.
  • Document needs, risks, and recommendations for a cloud-based clearinghouse.
  • Support steering committee facilitation and timeline tracking.
  • Assist with vendor research and technology feasibility summaries.
  • Draft reports and summaries for leadership.

IT Support and Coordination (25%)

  • Serve as primary point of contact for internal IT needs
  • Submit and monitor help-desk tickets in ServiceNow
  • Track and update IT inventory (30-person department)
  • Input data into state systems (Planview, Archer, SharePoint, etc.)
  • Assist with website maintenance
  • Help ensure compliance with state IT policies

Experience

  • 1 - 3 years of experience in business analysis, project management, or IT support
  • Excellent communication and organizational skills
  • Comfortable leading interviews, taking notes, and working independently
  • Proficient in Microsoft Office and able to learn new systems quickly
  • Must pass a criminal history check and drug screening
  • Willingness to travel in Tennessee

Preferred Location:

This role involves interaction with local law enforcement and government offices and requires some in-person meetings and travel within Tennessee. Candidates based in Tennessee are strongly preferred, especially those within reasonable commuting distance of Nashville or Jackson, Tennessee.

Requirements
Type
Category

Qualification

Description

Competency

Required

Skills

Database

MySQL

Novice (1-3 Years)

No

Skills

Others

Project management

Novice (1-3 Years)

Yes

Skills

Tools

Microsoft Office Professional

Proficient (4-6 Years)

Yes

Job Tags

Work at office, Local area,

Similar Jobs

Goodwill Industries Of South Central Wisconsin, Inc.

Accountant Job at Goodwill Industries Of South Central Wisconsin, Inc.

 ...Description General Summary: The Accountant plays a vital role in supporting the financial health of Goodwill South Central Wisconsin by performing day-to-day accounting operations and ensuring the accuracy and integrity of all financial records. Key responsibilities... 

Babich & Assoc.

Supply Chain & Logistics: Freight Forwarders/Air Export & Ocean Import Job at Babich & Assoc.

 ...Description Job Description A great company located in the South Dallas area is looking for 2 Supply Chain and Logistics, Freight Forwarders Air Export and Ocean Import with the following: Description Responsible for coordination of import and export... 

Geisinger

Nurse Practitioner or Physician Assistant; Nutrition Job at Geisinger

 ...Practice Schedule: Days Work Type: Full time Department: Gastroenterology Division...  ...for our patients, our members, our students, our Geisinger family and our communities...  ...healthcare benefits for full time and part time positions from day one, including vision... 

Sonic Automotive

Roadside Service Technician - Momentum BMW Job at Sonic Automotive

 ...company and one of the largest automotive dealer groups in the country with 100+ dealerships nationwide across 25 brands. At Momentum BMW, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop... 

Edlogical Group, A Member of the Point Quest Group

Certified Nurse Assistant Job at Edlogical Group, A Member of the Point Quest Group

Certified Nurse Assistant at Edlogical Group, A Member of the Point Quest Group summary: Certified Nurse Assistants provide essential daily care to patients, including assistance with personal hygiene, transfers, and activity support. They also supervise students, engage...